We have to make toilets sexy so that people want to have them. When
you say “toilet” people often think of dark, dirty and smelly places.
Instead, we need them to think of toilets as rooms of happiness – clean,
colourful and not smelly. Rational approaches have limited impact on
behaviour change. Although they can serve as justification for choice,
people primarily make decisions based on aspirations and justify their
decisions rationally afterwards. Jack Sim, founder,
2. Change the vocabulary
Let’s make the conversation more accessible by saying what we mean.
Even among those working in the field, we constantly hide behind
clean-sounding words like sanitation, latrine, Wash [water sanitation
and hygiene], open defecation. These words don’t mean anything to the
masses, so how can we drive action if we can’t even talk about what we
are doing? Let’s replace words like sanitation and open defecation with
toilets and shitting outside. Kanika Thakar, founder,
3. Start with health
Disease transmission and other risks are associated with open
defecation. People need to understand the worth of investing in toilets
in terms of the health benefits. This is not feasible without supportive
policies and a market environment, and cannot increase demand for
sanitation alone. That requires a combination of factors. Kariuki Mugo, country programme manager,
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